Service Delivery Policy
This policy explains the general process for delivering digital and IT services. The accepted proposal will describe the deliverables, milestones, and estimated schedule for each project.
1. Quote and confirmation
Customers submit an inquiry and receive a proposed scope, deliverables, price, timeline, and payment terms. Work begins after written approval and satisfaction of any agreed initial payment requirements.
2. Delivery method
Services may be delivered remotely through email, scheduled calls, approved collaboration tools, secure access methods, or online project platforms. In-person service, if offered, must be expressly agreed.
3. Estimated timelines
Estimated delivery dates depend on project complexity, timely client input, approvals, availability of required assets, and third-party platforms. We will communicate material changes when reasonably possible.
4. Customer cooperation
Customers should provide accurate project information and authorized access to required accounts or systems. Do not send passwords or payment-card information through the website inquiry form.
5. Review and acceptance
Where applicable, the proposal will explain review milestones, included revisions, and how customers can report an issue with a deliverable. Additional work outside the agreed scope may require a new written quote.
6. Digital services and third parties
Website, SEO, marketing, and IT services may depend on third-party platforms and approvals. Delivery timelines and outcomes may be affected by those providers, and no specific ranking, sales result, or payment-provider approval is guaranteed.
7. Contact
Cyber Care Solutions LLC
Phone: 888-855-2851
Email: Cybercaresolutionsllc@gmail.com
Address: 14912 Highway 35 S, Batesville, MS 38606, USA